--- title: Helping A Financial Services Business Scale Its Sales Team description: Knight Temple Recruitment helped a financial services firm scale its sales team with quality hires, clear communication, and a tailored approach. image: https://www.knighttemple.co.uk/hubfs/Specialist%20Sectors/Financial%20Services.webp --- [0151 345 0845](tel:01513450845)[ds@knighttemple.co.uk](mailto:ds@knighttemple.co.uk) [0151 345 0845](tel:01513450845)[ds@knighttemple.co.uk](mailto:ds@knighttemple.co.uk) [![Knight Temple Logo](https://www.knighttemple.co.uk/hs-fs/hubfs/Knight%20Temple%20Logo.png?width=178&height=100&name=Knight%20Temple%20Logo.png "Knight Temple Logo")](https://www.knighttemple.co.uk/) [![Knight Temple Logo](https://www.knighttemple.co.uk/hs-fs/hubfs/Knight%20Temple%20Logo.png?width=142&height=80&name=Knight%20Temple%20Logo.png "Knight Temple Logo")](https://www.knighttemple.co.uk/) - About - [Why Choose Us](https://www.knighttemple.co.uk/why-choose-us) - [Our Recruitment Process](https://www.knighttemple.co.uk/our-recruitment-process) - [Permanent Recruitment](https://www.knighttemple.co.uk/permanent-job-recruitment-agencies) - Specialist Sectors - [Financial Services](https://www.knighttemple.co.uk/financial-services) - [FMCG](https://www.knighttemple.co.uk/fmcg-sales-recruitment-specialists) - [Mortgage](https://www.knighttemple.co.uk/mortgage-advisor-recruitment-agency) - [Legal](https://www.knighttemple.co.uk/legal-recruitment-agency) - [Sales](https://www.knighttemple.co.uk/sales-recruitment-agency) - [Accounting](https://www.knighttemple.co.uk/accountants-recruitment-agency) - [Success Stories](https://www.knighttemple.co.uk/blog/tag/case-studies) - Resources - [Blog](https://www.knighttemple.co.uk/blog) - [Downloads](https://www.knighttemple.co.uk/downloads) More results [Contact Us](https://www.knighttemple.co.uk/contact) [Contact Us](https://www.knighttemple.co.uk/contact) - About - [Why Choose Us](https://www.knighttemple.co.uk/why-choose-us) - [Our Recruitment Process](https://www.knighttemple.co.uk/our-recruitment-process) - [Permanent Recruitment](https://www.knighttemple.co.uk/permanent-job-recruitment-agencies) - Specialist Sectors - [Financial Services](https://www.knighttemple.co.uk/financial-services) - [FMCG](https://www.knighttemple.co.uk/fmcg-sales-recruitment-specialists) - [Mortgage](https://www.knighttemple.co.uk/mortgage-advisor-recruitment-agency) - [Legal](https://www.knighttemple.co.uk/legal-recruitment-agency) - [Sales](https://www.knighttemple.co.uk/sales-recruitment-agency) - [Accounting](https://www.knighttemple.co.uk/accountants-recruitment-agency) - [Success Stories](https://www.knighttemple.co.uk/blog/tag/case-studies) - Resources - [Blog](https://www.knighttemple.co.uk/blog) - [Downloads](https://www.knighttemple.co.uk/downloads) [![ Contact Us](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/148511607/interactive-428762894581.png)](https://www.knighttemple.co.uk/hs/cta/wi/redirect?encryptedPayload=AVxigLKGfIqyVSbDk11aempJ6NBjDMK7yMK8xK0%2FNosdmq8ARDfk%2F40bL62sObnjl0Cptta6mORHkG7AMh6cxtfh9HbVL%2FGea9A2RzyNVVdVU%2F5jactcHJBnS5LRCTH%2F3J6G0%2B5H8aQt5E9TBttEuYqAOEO1UvD7f7zinhvOeNJKgNTVX8fvASV10p2816bLhCSgJ9Dh09b0hglmsifPbHQp&webInteractiveContentId=428762894581&portalId=148511607) [0151 345 0845](tel:01513450845)[ds@knighttemple.co.uk](mailto:ds@knighttemple.co.uk) # Helping A Financial Services Business Scale Its Sales Team By [**Knight Temple**](https://www.knighttemple.co.uk/blog/author/knight-temple) on Jul 20, 2026, 8:23:06 AM ![\Helping A Financial Services Business Scale Its Sales Team\](https://www.knighttemple.co.uk/hubfs/Specialist%20Sectors/Financial%20Services.webp) ## The challenge A growing protection brokerage had traditionally managed recruitment internally through job boards and its HR team. While this approach had worked previously, the business needed to recruit between 20 and 25 sales advisers each year and was finding it increasingly difficult to achieve the quality and consistency required. There was also reluctance amongst some decision-makers to engage with a recruitment agency. Concerns centred around recruitment fees and whether an external recruitment partner could genuinely add value over their existing process. Like many businesses, they were focusing heavily on the visible cost of recruitment rather than the hidden costs of management time, advertising spend, and lost productivity associated with a process that was no longer delivering the results they needed. ## The Knight Temple approach Having been introduced through a long-standing mutual client, Knight Temple Recruitment spent time understanding how recruitment was being managed internally and the challenges this was creating. Rather than focusing purely on recruitment fees, discussions centred around the wider commercial impact of the existing approach. We reviewed: The time being spent by HR and management The time being spent by HR and management The effectiveness of existing advertising channels The effectiveness of existing advertising channels The quality of applicants being generated The quality of applicants being generated The overall recruitment process The overall recruitment process Competitor activity within the market Competitor activity within the market We also provided honest feedback on where the client's proposition was performing well and where it could be strengthened when competing for talent. A bespoke recruitment process was then agreed. This included: Detailed candidate screening Detailed candidate screening Comprehensive interview notes Comprehensive interview notes Candidate preparation before interviews Candidate preparation before interviews Weekly progress updates Weekly progress updates Agreed delivery timelines Agreed delivery timelines This ensured hiring managers spent less time explaining the role and benefits during interviews and more time assessing candidate suitability. ## The outcome Knight Temple initially secured an exclusive contract to recruit five advisers. The success of that project led to a long-term partnership that continues today. Over the following two years, the client's salesforce grew by more than 50%, supported by a recruitment process focused on quality, communication, and long-term fit. More than 70% of candidates introduced by Knight Temple over the past 12 months have gone on to receive job offers, with several progressing into senior positions and becoming top-performing advisers within the business. The Head of HR commented that they were "seriously impressed" with the quality of candidates, candidate preparation, communication, and onboarding support provided throughout the partnership. ## Why it worked Bespoke recruitment process Bespoke recruitment process Exclusive recruitment partnership Exclusive recruitment partnership Detailed candidate preparation Detailed candidate preparation Strong communication throughout Strong communication throughout Honest market insight and advice Honest market insight and advice Focus on long-term recruitment success Focus on long-term recruitment success Today, Knight Temple continues to support the business as a trusted recruitment partner and remains an important part of its future growth plans. ## Looking for similar results? If you're struggling to attract the right people or spending too much time managing recruitment internally, Knight Temple Recruitment can help. 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